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Project Case 3


Clinical Lab, Radiology, Exam - Remodel

The Santa Cruz division of the Palo Alto Medical Foundation chose to completely remodel their main medical office building.

The project started on the first floor with a complete demolition and remodel of the Clinical Laboratory. All of the lab work benches were replaced in a new configuration that improved the staff's work flow. The Blood Draw area was also expanded and separated from the lab in order to increase patient volume and comfort.

The Radiology and Mammography Department was also updated with new digital imaging equipment, and patient and staff flows were improved through key changes in the overall department layout. The second, third, and fourth floors were completely upgraded, including accessibility upgrades, new registration counters, and new finishes throughout. All exam rooms received updated equipment, work counters, and finishes. All waiting rooms received new furniture, finishes, and artwork. The entire building is now more inviting and serves patients more efficiently.

Project plan

Pediatrics waiting room

Radiology upgrades

Registration refresh

Lab process and flow improvements